FAQ's

  

Why are you giving a flat 20% discount on the order?

When we sell through online portals we pay a commission on the retail cost of the item(s) as well as on the shipping, which depending on the venue, can be as much as 35% of the purchase price. When we sell directly, we still have to accommodate financial processing fees and this websites overhead, but we can reduce the price because we are not paying a commission. Which means savings for you!

 

Why aren't there any product summaries? How do I know what the book is about?

This is designed to keep the pages clean and succinct. We are operating on the premise that you know what you want, and are shopping with us for the best value and service.

 

I can buy what you are selling elsewhere for $.01 plus shipping. Why would I pay you $8 plus shipping (-20%)?

You know that maxim "You get what you pay for"?

We too regularly shop online and have found that the pursuit of the lowest price causes online sellers to shave cost wherever possible, and is reflected in poor quality of service, packaging, and shipping. The bottom line for us is the heightened level of the product and service we can provide. It cost us more, but in the interest of providing a positive online shopping experience, it's definitely worth it. 

 

Is this product new or what? Where do I find the condition?

On the product page below and to the right of the photo is a tab that say's "Description". This is where you will see the condition and description of defects that may be of note, Such as: Acceptable : Exterior shows wear on edges & corners with a partial sticker. inside has a few marks & light highlighting.

When grading product, we are conservative in our estimates and strive to rigorously adhere to quality standards, so if our inventory is marked as "Very Good" you can have confidence that it meets that criteria. Please see the condition guidelines listed below.

 

Used - Like New: An apparently untouched item in perfect condition. Original protective wrapping may be missing, but the original packaging is intact and pristine. There are no signs of wear on the item. Instructions are included. Item is suitable for presenting as a gift.

Used - Very Good: A well-cared-for item that has seen limited use but remains in great condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear.

Used - Good: The item shows wear from consistent use, but it remains in good condition and works perfectly. It may be marked, have identifying markings on it, or show other signs of previous use.

Used - Acceptable: The item is fairly worn but continues to work perfectly. Signs of wear can include aesthetic issues such as scratches, dents, worn corners, marks, notes & highlighting. The item may have identifying markings on it or show other signs of previous use.

 

I'm tired of ordering something "Like New" and getting a ragged dog-eared coffee coaster in the mail. How do I know you won't send me one of those?

We use multi-tiered quality assurance. Your item is graded on it's entry into our inventory, periodically audited for accuracy and quality, and inspected again upon being pulled for shipment. At the time of sale if we find a quality variation, we contact you to advise of the variance, and request permission to proceed.  

We act in good faith to outline product defects, and enclosed media. Please note however, that as we sell used books, we cannot guarantee related access codes or media as those are specific to new products.